Indeed’s New AI Tool Enhances Job Matches Between Employers And Candidates (2024)

In the new gold rush of artificial intelligence, ​Indeed, the large job aggregation site, is infusing the fast-emerging technology to make the job search process more efficient and effective. Its new tool, SmartSourcing, strategically integrates various AI technologies to enhance the job search features and assist users in finding new job opportunities more easily.

In a phone interview with Raj Mukherjee, executive vice president and general manager at Indeed, he shared the unveiling of the job aggregations site’s AI recruiting and job-matching features.

“Gone are the days of spray and pray for both sides of the equation,” Mukherjee said. “We know that sending an application to hundreds of jobs or sending messages to hundreds of mismatched candidates only prolongs the process of actually finding a job.”

Here’s How It Works

Indeed has utilized AI technology for over two decades and is continuing to leverage machine learning algorithms to create a job-matching system that connects job seekers with on-target, relevant employment opportunities. Once the user creates a profile or uploads a résumé, Indeed extracts relevant information, such as skills, experiences, education levels and a number of keywords.

The AI algorithms analyze the job hunter’s profile and résumé data. By identifying the requisite qualifications and areas of expertise, it will make it easier to match a job seeker with the right opportunity.

“Employers don’t want to sift through hundreds or thousands of résumés, and we want to make sure that we help them find the best qualified candidates to fill their role—not just the most applicants,” Mukherjee stated.


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The more your specific qualifications are in concert with the job requirements, the higher you'll rank in search results. Additionally, AI factors in data points such as prior work histories, job responsibilities, preferred locations, past search histories, and other metrics to make a match. Over time, the job-matching process gets more fine-tuned.

According to Mukherjee, Indeed’s AI-driven technology results in employers saving an average of 8.1 hours per week. “With instant matching and personalized recommendations, 95% of employers confirm that 'Smart Sourcing' greatly reduces time-to-hire,” he added.

“Candidate highlights provide an AI-generated summary to help employers easily determine whether candidates are a good fit for their role. For qualified candidates, employers can then use Smart Messages to quickly connect with AI-generated personalized outreach," Mukherjee said about the process.

Other AI Features

There are other relatively new and improved AI features on Indeed to help enhance the job search experience.

  • There is an AI-powered work experience writer tool that helps job candidates write better descriptions about their personal work experiences by using suggested relevant keywords and highlighting achievements.
  • The platform affords the opportunity to upload and manage multiple résumés, making it easier to tailor applications to specific job requirements.
  • AI-powered candidate summaries provide recruiters with a snapshot of a candidate’s skills and experience extracted from their résumé and profile information.
  • Employers can leverage AI to automate the scheduling process, streamlining communication with potential candidates.
  • AI-powered smart messaging enables employers to send personalized messages to candidates at scale, potentially improving response rates.
  • AI-powered chatbots and virtual assistants will be integrated into the platform to guide job seekers during the application process. These bots effectively address queries and offer support as individuals navigate through the job application journey, enhancing user experience and convenience.

AI Recruiting And Job Matching Is Growing

There are a number of existing startups and large companies that are also leveraging AI to help with different aspects of the job search and hiring process.


LinkedIn, the social media site owned by Microsoft MSFT , has utilized AI for years, matching job seekers with opportunities and connecting candidates with recruiters and talent acquisition professionals.

LinkedIn unveiled in October its AI recruiter feature along with a career coaching chatbox. The go-to social media site for job seekers uses AI to match job seekers with job openings based on their skills and experience. It also provides personalized job recommendations and career coaching. Its product—Recruiter 2024—aims to enable recruiters and talent acquisition professionals to find on-target candidates for their jobs faster.

The feature offers a clean interface with a rectangular box in which the recruiter and talent leaders can use natural language and put their hiring goals in their own words. For example, you can write, “I’m searching for a software engineer with 10 years of experience,” and then add some specific skills, background and experiences pertinent to the role. AI combined with LinkedIn’s massive data can produce the candidates the employer desperately seeks.

Recruiter 2024 frees search professionals from daily rote and repetitive tasks. They can spend more time preparing their candidates for interviews instead of painfully sifting through hundreds of unbefitting résumés. For contingency recruiters, finding the right candidate before their competitors is a race. If they fail to make the placement, the recruiter doesn't get paid for the time and energy they put into the search.

Additionally, LinkedIn offers a career coaching chatbox based, in part, on content built by more than 3,000 career experts. AI-powered coaching in LinkedIn Learning features a chatbot experience offering both real-time bespoke advice tailored to the content and personalized recommendations for your needs, career goals and questions.


Hired is a job search platform that uses AI to match job seekers with job openings based on their skills and experience. This is achieved by analyzing job seekers' résumés, cover letters and other pertinent profile information, as well as the job descriptions of the companies they are interested in.

Hired, backed by the Adecco Group, has over three million tech-related professionals on the site and more than 10,000 companies around the world on its marketplace to match thousands of active and qualified candidates. Talent acquisition professionals save an average of 45 sourcing hours for each role using Hired’s platform, according to CEO Josh Brenner

The site also uses AI to match job seekers' behavioral traits with the attributes that are most likely to be successful in a particular role.

Employers that have joined Hired’s marketplace have a higher demand for specialized engineers, especially for AI applications, such as machine learning, as well as cybersecurity, data and backend engineers.


Phenom uses artificial intelligence to automate tasks and personalize job searches. The technology can predict and guide job seekers to the roles that fit their backgrounds. It also enables employers to match people with the right jobs. This includes finding on-target talent within their organization and promoting them internally. Its software is embedded into an array of job sites with some of the largest companies in the world. The career-tech company has 300 million users and 1 million jobs posted in 130 countries.


Wellfound, a talent job site focused on startups, has an AI-powered sourcing tool called RecruiterCloud. It goes beyond simple keyword matching and aggregates billions of data points to enrich candidate profiles with missing skills and insights about their work experience.

Wellfound, formerly AngelList Talent, provides a centralized platform for recruiters to manage the hiring process. With millions of job seekers using Wellfound's platform, RecruiterCloud has access to a vast talent pool to help recruiters find the best matches for their roles.

The technology integrates with Slack, enabling recruiters to more easily connect with their sourcers, review candidates and message their top leads. It also syncs with applicant tracking systems to track candidate progression, avoid duplicate outreach and maximize their time and efficiencies.


Moonhub, backed by investors including Day One Ventures, Alphabet’s GV, Khosla Ventures, Marc Benioff’s TIME Ventures and former YouTube chief executive Susan Wojcicki, leverages AI to enable internal corporate talent acquisition teams and outside third-party recruiters to source and screen candidates.

It looks beyond the typical attributes to find candidates who are an excellent fit for any job opportunity. The technology sources potential candidates from across the internet, searching GitHub, StackOverflow, LinkedIn and other sites.

After identifying candidates, Moonhub screens them through automated assessments to further validate their skills and abilities that match the job description. This helps filter candidates before human review, saving time for recruiters from having to go through hundreds or even thousands of résumés manually.

Human recruiters then manually review the screened candidates to evaluate their experience, portfolios, projects and other qualifications. The process uniquely combines AI screening along with the human judgment of recruiters.

Allowing AI to do the behind-the-scenes work frees recruiters to focus on the relationship-driven aspects of the hiring process to ensure the match is suitable for both the candidate and the company.

Indeed’s New AI Tool Enhances Job Matches Between Employers And Candidates (2024)


Indeed’s New AI Tool Enhances Job Matches Between Employers And Candidates? ›

Over time, the job-matching process gets more fine-tuned. According to Mukherjee, Indeed's AI-driven technology results in employers saving an average of 8.1 hours per week. “With instant matching and personalized recommendations, 95% of employers confirm that 'Smart Sourcing' greatly reduces time-to-hire,” he added.

How does AI improve candidate experience? ›

Services like chatbots can handle initial candidate queries, improving the candidate experience. Predictive Analytics: AI technologies leverage historical data to predict future outcomes, such as a candidate's potential for success in a specific role. This enables recruiters to make data-driven decisions.

What is the AI that fills out job applications? ›

Ramped's Auto Applier fills in job applications for you so you can submit applications in seconds instead of minutes. Our Chrome extension is your personal assistant for the job search.

What are the benefits of an AI system in the job hiring process? ›

AI can help in determining unbiased criteria for a candidate. AI can bring an unbiased view to the recruitment process. For example, AI can help recognize what type of a candidate would fit the team and what skills the team lacks or suggest how good a fit a candidate is for a certain position.

How can AI be used to assess job candidates? ›

AI-powered interview tools use voice and facial expression analysis to determine a candidate's tone, demeanor, and emotional state. These insights are then combined with the content of the candidate's answer to provide a more comprehensive understanding of their personality and fit for the role.

What is the impact of AI on employability? ›

AI is creating new job opportunities that require skills such as critical thinking, creativity, and problem-solving. Artificial Intelligence is also enhancing existing jobs by improving accuracy and precision in many tasks, such as quality control and data analysis.

How does AI improve efficiency in the workplace? ›

The way artificial intelligence improves workplace efficiency boils down to two things—saving time and reducing error. It means people can work their way through their to-do lists of simple, routine tasks more quickly and with fewer mistakes.

What does AI mean in recruitment? ›

Artificial intelligence is changing the recruiting process by gradually replacing routine tasks performed by human recruiters. AI can reduce human involvement in hiring and reduce the human biases that hinder effective hiring decisions. AI is changing the way work is done.

How is AI being used in HR and recruitment? ›

AI enables the collection and analysis of data in your HR processes to eliminate biases and guesswork to guarantee you are choosing the right candidate or offering the best compensation and benefits plan.

What are the cons of AI in recruitment? ›

CON: AI tools can also introduce bias

Moreover, these AI algorithms are learning from historic data that likely incorporate biases inherent in past hiring decisions. Such biases can then be reproduced, and if left unchecked, could be disastrous over time.

How does AI benefit HR? ›

HR teams use AI-powered software to screen resumes, analyze candidate responses, and evaluate job fit. While not without its flaws, AI technology can reduce hiring biases and increase candidate diversity.

How many employers are using AI? ›

Over 50% of companies plan to incorporate AI technologies in 2024. That means that over 77% of companies are either using or exploring the use of AI. There are 333.34 million companies worldwide, meaning over 250 million companies are using or exploring AI in their business operations.

Which company uses AI in HR? ›

Gusto. Gusto has a variety of products and solutions to meet businesses' recruiting, hiring, talent management and other HR needs. The company is using AI to power payroll tools that are meant to reduce time-consuming manual tasks for accountants.

Do hiring managers check for AI? ›

The biggest red flag hiring managers look for in job candidates is an AI-generated resume, according to new research from Resume Genius, which surveyed 625 hiring managers across the U.S. Other resume faux pas include poor formatting and typos.

How does AI affect user experience? ›

When used correctly, AI makes interacting with digital products frictionless, removing barriers that separate users from programs by predicting user needs. This is achieved based on data, without the need for input from the user.

How does AI improve employee productivity? ›

One of the most prominent AI applications for enhancing productivity is automation. By automating repetitive and time-consuming tasks, businesses can free up their employees' time, allowing them to focus on more critical aspects of their jobs that are perhaps more creative or strategic.

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